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The Defensibility Engine That Converted a Commodity Product Into an Inevitable Platform

Starting Point

A logistics-tech company delivered strong outcomes, but investors perceived it as interchangeable.
 

Sales cycles stalled, and valuation multiples compressed.


Underlying Structural Problem
The product lacked structural defensibility:

  • generic features

  • no moat tied to data or network effects

  • clients easily compared substitutes

  • weak pricing power
     

Strategic Interventions

In 20 days, we built a defensibility engine:

  • created proprietary data assets tied directly to customer outcomes

  • redesigned product around compounding network intelligence

  • positioned the platform as “logistics certainty infrastructure”

  • rebuilt pricing to monetise defensibility
     

Impact

  • pricing power increased 28%

  • churn dropped 19%

  • company upgraded from “tool” to “infrastructure”

  • valuation uplift: +$25M

If you want clarity on what’s blocking your next stage of growth, request a 1-Page Strategic Diagnosis.

Delivered in 72 hours.
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